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Frequently Asked Questions

Yes, we do generally pressure wash all homes prior to painting to remove surface contaminants (such as dirt, spider webs, etc).

A couple exceptions to this are houses that recently had new siding installed and houses built before 1979 that contain Lead-based paint. If Lead Paint is present, pressure washing will only make the problem worse by blasting and spreading the Lead Paint throughout your yard and having the contaminated water enter your soil. The EPA and State of Oregon require that if pressure washing is used, all water and paint chips must be contained and trapped, which is nearly impossible to do around residential homes with Lead Paint. Therefore, we take extra time and precaution and simply hand wash and wipe down areas with surface contaminants prior to painting.

Yes. Depending on the siding of your home, we will caulk what is needed (such as butt joints, gaps around doors and windows, etc). Note, however, that newer siding is now back-flashed at butt joints so caulking is not needed, and tops of windows that are flashed also are not to be caulked.

It is generally not a good idea to paint while it is raining, though there may be exceptions such as if the surfaces to be painted are covered or shielded from the falling moisture. If it begins to rain while we are in the process of painting, we will wrap up work ASAP and clean up any materials around the home. The rain may wash off some fresh wet paint, but beyond that, is relatively harmless to new paint once it has dried. It is Portland, so we work around the rain all the time!

Paint can be applied at temperatures above freezing. If it is not raining outside, and we have enough daylight and temperatures above freezing, we can paint exteriors. To ensure that the paint has enough time to dry before returning the following day, we may need to wrap up work around 2 or 3pm while the sun is still out.

Yes, each project includes a one hour complimentary color consultation with our designer. They will meet with you at your home to discuss any ideas you might have, provide some ideas and sample chips, and help narrow down the decision.

We require paint colors to be solidified at least 3 days before we begin our work. If you are on the fence on a few different color options, we highly recommend picking up samples of the paint colors from your nearest Sherwin-Williams or Miller Paint store and painting the samples on the exterior/interior. This way you can see a larger picture of both the paint color and it’s sheen in your home. Please remember to paint samples on several areas of the home. Light can change the appearance of all colors, so we recommend painting samples on areas of bright light as well as shaded areas on the home.

We want to do what is most comfortable for our customers. Our painters generally work Monday-Thursday from 7am-5:30pm, except for holidays. We do not require homeowners to be present the entire time our painters are working. For exteriors, we just need access to the full exterior (unlocked backyard gates) as well as working water and electrictricity. For interior, we need someone to either allow the painters to get inside the home when they arrive in the morning, or a lockbox and code for their entry.

Yes. We have carpenters on staff who can repair most dry rot issues on exteriors, as well as small carpentry projects such fascia and trim replacements, siding replacement, etc. For interiors, we can remove wallpaper, patch, mud, and texture drywall, and install new baseboards, crown molding, window sills/wraps, doors, etc. If there are larger repairs we are not capable of doing, we will provide recommendations for other contractors who can help.

Every house is different in regards to their painting needs and length of time. We will specify the amount of time we expect each job to take at the bottom of the estimate. Most full exterior projects take about a week, depending on the size of the home.

We accept all major credit cards and checks. If paying by credit card, you can either call our office number to pay over the phone, or simply head to our bottom of our website to enter our secure payment portal.

We require a 50% deposit before all projects begin, and final payment within 7 days of being invoiced. This way payments are broken up over time to help out our customers and reserve your spot on our schedule. We do not offer any other financing options at this time.

Yes, we are licensed, bonded, and insured in the state of Oregon. You can visit the Oregon Construction Contractors Board (https://www.oregon.gov/ccb) to review our license (#160966), insurance/bond, and other business info. Be sure to also check out any other contractors you may be thinking about hiring.

Yes, we are EPA certified to test for the presence of lead paint, and also work on and paint homes that are found to contain lead based paint (homes built before 1979). We are not, however, a lead abatement company.

The room does not have to be completely clear. We simply ask that all homeowners remove any items hanging on the wall (wall art, curtains, etc.) and move all furniture towards the center of the room prior to our arrival. We will then drop plastic on all furniture to protect it.

We use them all. For exteriors, we will spray out the body, eaves, and doors, then brush and roll window trim and door trim to create clean lines. For interior, we mostly brush and roll, but depending on the size of the job and traffic in the home while we’re working, we may recommend spraying the interior.

We require all homeowners to cut back and/or remove any plant life that may interfere with our ability to paint. Plants that are touching the side of the home must be cut back to the point where if wind blows they will not brush up against the home (usually around 3 feet or so depending on the plant). All landscaping must be cut back before our arrival.